Assisting specifiers and contractors with RMI requirements for warranty approval and issuance.
RMI methodology is predicated upon a series of checks and balances to ensure that project requirements are met.
All parties should fully understand their obligations. Coverage is limited to waterproofing & coating systems manufactured by (RMI) unless otherwise specifically stated in the warranty.
Product performance depends on many factors. In order to warranty a specific application, the assurances, participation and defined liability of all responsible parties involved in both application and maintenance are necessary.
If a project requires additional coverage beyond terms of the RMI warranty, it is the Owner and Certified Contractor’s responsibility to prepare those individually and separately from the RMI warranty.
Multiple step documentation chronicling project and installation prior to issuing warranty.
One-on-one access to field service & warranty specialists.
No manufacturer sales representatives involved in service.